Order Management feature in Laundry Grow software

Order Management

The Order Management section allows you to view and manage all orders in one place. You can filter orders by date, status, payment status, or payment method. There’s also a search bar to quickly find any specific order.

Bulk Selection

You can select multiple orders using the checkboxes. After selection, you can assign those orders to a rack or shelf for easy tracking.

Print Labels

Generate and print labels with QR codes. These can be placed on product buckets or packets in the washing section, helping to avoid missing or mixing up items.

Print Labels with QR codes - Laundry Grow

Action Button

The action button gives you several options, such as:

  • View Order: Check order details and update its status (e.g., Processing, Ready to Deliver, Delivered, or Cancelled).
  • Print Order: Print the invoice and share it with the customer.
  • Change Status: Update the progress of the order at any stage.
  • Cancel Order: Cancel the order with one click if needed.

Payment History

View the complete payment history of each customer. You can also add a new payment record by clicking the "Add Payment" button.

Frequently Asked Questions

Can I deliver a partial order to the customer?

Yes. Laundry Grow allows you to deliver partial orders. You can manage which items are ready and deliver them to the customer while the remaining items are processed.

Is partial cancellation available in Laundry Grow?

Yes. The software also supports partial cancellation. You can cancel selected items from an order without cancelling the whole order.

Can I print order labels and take printouts?

Yes. Once an order is placed through the POS, the system generates a unique QR code for each order. You can easily print labels with these QR codes for tracking and delivery.

Can I collect customer feedback after an order is completed?

Yes. Laundry Grow gives you the option to collect customer feedback once an order is completed. You can also connect reviews directly to platforms like Google My Business, Trustpilot, and your Facebook page.

Can I search old orders in the system?

Yes. You can search for past orders by entering the order number. There is also a date filter option, so you can find orders by selecting a date range.

Can I accept payments in multiple currencies?

Yes. Laundry Grow supports payments in almost all major currencies worldwide. You just need to update the settings to enable or change the currency for your store.

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